Dealing With Difficult People Secrets

От издателя:

This quick, easy guide to the fundamentals of dealing with difficult people includes advice on how to understand the different types of troublemakers, stay calm and firm when other people can't, deal with difficult bosses and direct colleagues.

SPECIFICATIONS:

Author:David Brown - Дэвид Браун

Publisher:HarperCollins Publishers

Language:English

Publication Date:2010

Number of pages:128 pst

Format:Paperback

Width:125 mm / 4,9'

Height:195 mm / 7,7'

Weight:140 g

ISBN:9780007346776